Tech Hub / Assistance

Tech Resources / Assistance

Flagro prides itself on producing high-quality products at competitive prices, providing our customers with the best total cost of ownership/ROI.

If you require any technical resources or are experiencing technical issues needing assistance, please follow these two steps:

  1. Review the listing below, find your product, and use the operations manual, troubleshooting guides, service bulletins, etc. The solution likely can be found there.
  2. If unresolved, complete the form below with as much detail as possible. Be sure to complete both tabs – ‘Personal Info’ and ‘Inquiry’. Then click the ‘Submit’ button on the bottom of the ‘Inquiry’ tab to submit. A Technical Support Advisor will review and call you.

Generic Information

Heating

  1. General – Heaters Trouble Shooting Guide/Decision Tree
  2. Introduction to Heating/Heaters
  3. Fuel Options for Heaters, and Size of Propane Tanks & Cylinders Matter
  4. Propane Vaporizers and Propane Tank Sizing
  5. Introduction to Propane Vaporizers
  6. Ductwork – Best Practices
  7. Regulators
    • Regulators Suggested
    • Ventless

      • 1-5 psi @ 7-11”Wc 435 scfh max
        325-5L600, 3/4″, CSA 5 PSI, 7″-11″WC, WITH VLD’S
      • 1-5 psi @ 7-11”Wc 465 scfh max
        325-5L600, 1″, CSA 5 PSI, 7″-11″WC, WITH VLD’S
      • 1-5 psi @ 7-11”Wc 1250 scfh max
        325-7AL210D, 1-1/4″ or 1-1/2” CSA 5 PSI, 7″-11″WC, WITH VLD’S
      • 1-5 psi @ 7-11”wc 2250 scfh max
        325-9L210E, 1-1/2” or 2″, CSA 5 PSI, 7″-11″WC, WITH VLD’S
      • 3-10 psi @ 7-11”Wc 500 scfh
        N5B-OPD, 3/4” or 1” CSA 10 PSI, SILVER 7″-11″WC, WITH VLD’S
      • 3-10 psi @ 7-11”wc 1200 scfh
        N5C-OPD, 1-1/4″ or 1-1/2” CSA 10 PSI, SILVER 7″-11″WC, WITH VLD’S
      • 3-10 psi @ 7-11”wc 1500 scfh
        N5CD-OPD, 1-1/2″, CSA 10 PSI, SILVER 7″-11″WC, WITH VLD’S
      • 3-10 psi @ 7-11”wc 3000scfh
        N5D-OPD, 1-1/2” or 2″, CSA 10 PSI, SILVER 7″-11″WC, WITH VLD’S
    • Vented

      • 2-10 psi @ 7-11”wc 500 scfh max
        NGR02, 3/4″ NPT, 1/2″ ORIFICE, GREEN 6.5″-16″WC, 1″ VENT, CSA 6.22
      • 2-10 psi @ 7-11”Wc 1000 scfh max
        NGR04, 1-1/4″ , 1-1/2” or 2”NPT, 5/8″ ORIFICE, GREY 4″-13″WC, 1″ VENT
      • 2-10 psi @ 7-11”Wc 1500 scfh max
        NGR06, 1-1/4”, 1-1/2″ or 2” NPT, 1/2″ ORIFICE, BLACK 5″-13″WC, 1″ VENT
    • 325L-Series 5PSI Lever-Acting Design
    • Norgas NMT N5-OPD Series
    • Norgas NMT NGR02 2020
    • Norgas NMT NGR04 2020
    • Norgas NMT NGR06 2020

Cooling

  1. Introduction to the Refrigeration Cycle
  2. Components of a Refrigeration System
  3. Air Conditioners Service Guide
  4. Air Conditioners Charging Guide

BBQs

  1. Silver Giant Parts Catalogue

Product Specific Information

AIRREX ADH-8000 Portable Dehumidifier

AIRREX HEPA-2000 Portable Air Scrubber

AIRREX HSC-12L Air Conditioner

AIRREX HSC-14P Air Conditioner

AIRREX HSC-18P Air Conditioner

AIRREX HSC-24P Air Conditioner

AIRREX HSC-36P Air Conditioner

AIRREX HWC-19 Air Conditioner

Flagro FT15-100

Flagro FT15-250

Flagro FT15-500

Flagro FVO-200RC

How to Unseize a Fuel Pump | Flagro FVO Indirect Heater Maintenance

This video is applicable to the FVO-200RC, 200RC42, 400, 400RC, and 400RCBT.

Flagro FVO-200RC42

How to Unseize a Fuel Pump | Flagro FVO Indirect Heater Maintenance

This video is applicable to the FVO-200RC, 200RC42, 400, 400RC, and 400RCBT.

Flagro FVO-400RC

FVO 400 RC Heater Overview | Flagro’s Dual-Fuel Jobsite Heater with Recirculating Hood

How to Unseize a Fuel Pump | Flagro FVO Indirect Heater Maintenance

This video is applicable to the FVO-200RC, 200RC42, 400, 400RC, and 400RCBT.

Flagro THC-175DF

Flagro Tent Heaters | Portable Heat for Tents & Insect Remediation (85K–355K BTU)

While the video is for the THC-175DF, it is also applicable for the THC-85P and the THC-355CDF.

Flagro THC-355CDF

Flagro Tent Heaters | Portable Heat for Tents & Insect Remediation (85K–355K BTU)

While the video is for the THC-175DF, it is also applicable for the THC-85P and the THC-355CDF.

Flagro THC-85P

Flagro Tent Heaters | Portable Heat for Tents & Insect Remediation (85K–355K BTU)

While the video is for the THC-175DF, it is also applicable for the THC-85P and the THC-355CDF.

Important Update: Flagro has launched a new North American Customer Service Center for a streamlined experience to better serve you. For all inquiries, including quotes and shipments, please contact us at 1-888-535-8841.